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How to skip, pause or cancel Factor

Cancel online in 3 steps, by 11:59 PM five days before delivery (your order shows the time zone). Miss the cutoff and the next box still ships and is charged: about $65.94–$83.94 for three dinners for two at full price, plus shipping.

Cancel Factor

  1. On a computer: log in and open Plan Settings.
  2. Scroll to the Status section and click Deactivate My Plan.
  3. Click Cancel Anyway, choose a reason and click Deactivate Now.

Factor’s cancel page gives Pacific time; its how-it-works page gives Central time. Your upcoming order shows which applies to you. Keep the confirmation email or screen until your next delivery date has passed.

Skip a box
Yes, before the cutoff
Longer break
Deactivate, then reactivate when you are ready
Cancel
Online, for future deliveries

Your next delivery

  1. Edit, skip or pauseAny time before the cutoff
  2. Cutoff11:59 PM Pacific, five days before the next delivery
  3. LockedThe next delivery proceeds when the cutoff has passed.
  4. DeliveredThe locked box arrives
Find the cutoff for your delivery date

Then add a weekly reminder to your own calendar.

Skip one box

  1. On the website: log in and choose the delivery date you want to skip.
  2. Click Edit Delivery, then choose Skip Week in the pop-up.
  3. In the app: go to the week, tap the three dots next to the delivery date and choose Skip Week.

Skipping removes that one delivery; your plan carries on with the next one on your schedule.

Pause for longer

Factor treats deactivating your plan as pausing deliveries indefinitely; you can reactivate when you are ready.

What happens after the cutoff

The next delivery proceeds when the cutoff has passed. The amount above is Factor’s stated $10.99–$13.99 a meal × 6, before shipping and tax; the exact price shows after you enter a ZIP code.

Work out the cutoff for your delivery and download a weekly reminder.

From Factor’s own pages, read 8 Oct 2026:

Questions

Can you cancel Factor at any time?

Yes, online, in 3 steps. A box already past its cutoff still ships and is charged.

When is the Factor cutoff?

11:59 PM Pacific, five days before the next delivery. Factor’s cancel page gives Pacific time; its how-it-works page gives Central time. Your upcoming order shows which applies to you.

Can you pause Factor instead?

Factor’s longer break: deactivate, then reactivate when you are ready. The steps are under “Pause for longer” above.

Can you come back after cancelling?

Yes. Factor lets you reactivate your plan from your account.

If you are switching rather than stopping

You want to order once without a subscription, or 16 meals in one box (CookUnity sells both).

See every box that fits your household.