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How to skip, pause or cancel ModifyHealth

Cancel online in 3 steps, by 11:59 PM Eastern on the Saturday before your delivery week. Miss the cutoff and the next box still ships and is charged: $80.70 for three dinners for two at full price, shipping included.

Cancel ModifyHealth

  1. Sign in to your account on its site, or call 888-766-3439, Monday to Friday, 9 AM to 5 PM Eastern.
  2. Choose Cancel subscription and pick a reason; ModifyHealth offers to skip future deliveries instead.
  3. Choose Cancel My Subscription, which cancels all future deliveries. Do it by 11:59 PM Eastern on Saturday, or the next Friday’s meals still come.

ModifyHealth writes 11:59pm ET on Saturday, for the upcoming week’s delivery, which is scheduled to arrive by Friday; a request after that applies to the week after. Keep the confirmation email or screen until your next delivery date has passed.

Its terms and questions page say you can cancel on its site or by phone, but one notice in its account pages asks you to call its Customer Care Advocates to cancel. If your account shows no way to cancel, call 888-766-3439 before the Saturday cutoff.

Skip a box
Yes, before the cutoff
Longer break
Skip several weeks at once
Cancel
Online, for future deliveries

Your next delivery

  1. Edit, skip or pauseAny time before the cutoff
  2. CutoffChanges, skips and cancellations until 11:59 PM Eastern on the Saturday before your delivery week
  3. LockedA change, skip or cancellation after the Saturday cutoff applies to the following week: that week’s meals still come.
  4. DeliveredThe locked box arrives
Find the cutoff for your delivery date

Then add a weekly reminder to your own calendar.

Skip one box

  1. Sign in to your account on its site, or call 888-766-3439, Monday to Friday, 9 AM to 5 PM Eastern.
  2. Skip the week you don’t want. You can skip several weeks at once instead of cancelling, ModifyHealth says.
  3. Do it by 11:59 PM Eastern on the Saturday before; a message it gets by then counts even when its phone line is closed. After that, the skip applies to the week after.

Skipping removes that one delivery; your plan carries on with the next one on your schedule.

Pause for longer

ModifyHealth says you can pause any time, but its pages give no pause steps and no longest pause. Skipping several weeks at once does the same job, in your account or by phone, by 11:59 PM Eastern on the Saturday before.

What happens after the cutoff

A change, skip or cancellation after the Saturday cutoff applies to the following week: that week’s meals still come. The amount above is with free shipping, before tax.

Work out the cutoff for your delivery and download a weekly reminder.

From ModifyHealth’s own pages, checked 28 Oct 2026:

Questions

Can you cancel ModifyHealth at any time?

Yes, online, in 3 steps. A box already past its cutoff still ships and is charged.

When is the ModifyHealth cutoff?

Changes, skips and cancellations until 11:59 PM Eastern on the Saturday before your delivery week. ModifyHealth writes 11:59pm ET on Saturday, for the upcoming week’s delivery, which is scheduled to arrive by Friday; a request after that applies to the week after.

Can you pause ModifyHealth instead?

ModifyHealth’s longer break: skip several weeks at once. The steps are under “Pause for longer” above.

Can you come back after cancelling?

Yes: sign in and choose Re-activate, and deliveries start again.

If you are switching rather than stopping

You want to order once with no subscription (Clean Eatz Kitchen or Mom’s Meals), meals that keep for months in the freezer (BistroMD), vegetarian or vegan plans (Trifecta or Factor), or delivery to Alaska or Hawaii (Trifecta).

See every box that fits your household.